Maib’s recently adopted High level Sustainability Strategy Outline is in line with the Bank’s values and purpose of “creating smart and simple financial and lifestyle solutions that inspire people to be happier and business more successful” and is centred around its work, customers, happiness, and success. As the figure below shows, maib’s ESG Strategy is based on these three verbs – SIMPLIFY, CREATE, INPSIRE – that integrate maib’s ESG aspirations, vision and activities.

For each of these three pillars – simplify, create, inspire – maib is taking concrete measures with the end goal of achieving its targets and aspirations, i.e., improved climate risk initiative and governance, enhanced transparency, enriched offer of green and sustainable products, increased financial health and inclusion, and so on. These actions are summarized in the table below.

Crucial to the successful implementation of maib’s ESG Strategy is an efficient and robust ESG governance apparatus. The figure below displays maib’s ESG governance structure and the resulting distribution of ESG-related tasks and responsibilities.

Maib’s Carbon Footprint*

In 2022, maib’s carbon footprint was equal to around 15.000 tons of CO2e. Scope 3 emissions made up for the largest share of total emissions (64%), followed by Scope 1 emissions, making up for 23% of total emissions, and Scope 2 emissions, making up for 13% of total emissions. Table 2 and Table 3 show the breakdown of the GHG emissions resulting from maib’s business operations by Scope.

In FY2022, our Scope 2 emissions decreased due to the energy crisis and the consequent implementation of energy efficiency and reduction measures. All our employees showed unity and responsibility. For example, no lights or equipment were unnecessarily left on (except for security purposes). We saw an increase in Scope 1 and Scope 3 driven by growth of our services leading to an increase in GHG emissions intensity per FTE.

(* ) – Excluding Financed Emissions

Employee Development

Maib is committed to investing in its human capital. Training and development are viewed as a way to build a sustainable competitive advantage for maib on the Moldovan banking market. It is also a critical tool in the war for talent, enabling maib to attract and retain quality employees, for many of whom professional development is a top priority. Maib academy is envisioned to achieve these objectives and is a cornerstone of maib’s transformation

Within maib academy a wide range of training courses are offered to maib employees. These cover anything from sales techniques to English language to project management to SQL and other functional areas. In partnership with Pluri Consultants from Romania, we have developed a four-module training program in customer centric way of working. The modules are designed for various areas of the bank, including front office, sales teams, middle management and other. Other training providers within maib academy are Systemic Dimensions, Xposed, Top English School, IAMPM Laboratory, Bankers' League, Bankers' Association, Bit Academy. In 2022 we started the reskilling program in IT and November 2022 is marked date of launching of the first group of IT Academy dedicated to Data science

In 2021, maib joined forces with the Green for Growth Fund (GGF), which provided a EUR 10 million loan in MDL to finance energy efficiency measures for retail and business clients across different industries - such as manufacturing, food and agriculture - as well as small-scale renewable energy projects. The investment helps the bank’s clients increase efficiency and competitiveness, strengthens the bank’s capital base, and enables it to grow sustainably in a medium to long term perspective. In 2022 , Maib’s SME loan portfolio held 73 loans totalling MDL 214 million, which constituted 4% of the total SME investment loan Portfolio

Corporate green loan portfolio contained 8 loans with a total outstanding amount of MDL 84.5 million representing 3.1% of total Corporate investment loan portfolio as at the end of 2022. These were loans primarily to industrial and agricultural producers for renewable energy production for own use.